DComplex

Terms of Service

By downloading or using IP Camera Viewer, you agree to these Terms of Service. If you do not agree, do not use the App.

Last Updated: November 6, 2026

General Use and License

IP Camera Viewer is licensed, not sold, to you. We grant you a non-exclusive, non-transferable license to use the App on any Mac, iPhone or iPad that you own or control, as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.

Lawful Use

You agree to use IP Camera Viewer strictly in accordance with local, state, and federal laws. You are solely responsible for ensuring that your capture, recording, and storage of video and audio streams (including obtaining any necessary consent from recorded individuals) complies with applicable privacy and surveillance laws in your jurisdiction.

Subscriptions and Features

IP Camera Viewer offers premium subscriptions that unlock additional camera support and advanced storage features.

Storage Server

Higher plans include use of the Storage Server, our companion recorder that records continuous 24/7 video to disks on a Mac that you control and lets your other devices view it over your network. DComplex Manager is the free app that installs and manages the Storage Server. The Storage Server may also be activated with a separate one-time license, which adds camera capacity to your IP Camera Viewer plan.

Available Plans

Plans are offered as monthly subscriptions, annual subscriptions, or lifetime purchases through the App Store. Current pricing for each option is localized and displayed directly within the App Store prior to purchase.

Plan NameCamerasStorage Server
Free8None
Starter 44None
Standard 88On this Mac
Pro 1616On this Mac, plus backup to a remote Storage Server

Subscription Terms

  • Auto-Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
  • Billing: Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.
  • Management: You can manage and cancel your subscriptions by going to your Account Settings on the App Store after purchase.

Subscription Management

All billing, renewals, and cancellations are handled securely by Apple. The app does not have access to your payment information.

Disclaimer of Warranties

The App is provided "as is" and "as available" without any warranties, express or implied. You acknowledge that we are not responsible for any lost, corrupted, or otherwise inaccessible data. We do not guarantee continuous, uninterrupted, or perfectly secure recording capabilities.

Limitation of Liability

To the maximum extent permitted by law, the developer of IP Camera Viewer shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the App, including but not limited to lost data, missed security events, or hardware failure.

Contact Information

For any questions, support, or feedback, please contact us at: support@dcomplex.com.